Reference

Terms Conditions That Govern Your Account

These terms set out the rules that apply when you open an account, make deposits via DANA, OVO, or GoPay, and access any part of the higgs77 lobby.

Account eligibility rulesDANA, OVO, GoPay transaction termsLobby access conditionsAccount suspension policyJurisdiction-dependent availability
higgs77 Terms Conditions That Govern Your Account
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How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account, our support team is available around the clock. Reach us through live chat directly in the lobby, or send a message via email — we aim to respond to account and terms queries as quickly as possible. Players in Bandung and across Indonesia can access support in the same way, through the same channels, at any hour.

Live Chat Open the chat icon inside your account lobby for direct, real-time help with any terms or account question — available around the clock.
Email Support Send a detailed message to our support address for account reviews, terms clarifications, or formal dispute submissions — we respond as quickly as we can.
Account Help Centre Check the help section inside your account for answers to common terms questions, withdrawal steps, and wallet verification procedures.
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How We Handle Your Account Data and Security

We take the security of your account and personal data seriously. Your login is protected by OTP verification on each new device, and we use SSL encryption across all account pages and transaction flows. We retain account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a copy of the data we hold on your account, or ask us to correct inaccurate details, by contacting support directly through live chat or email.

Data Retention

We keep your account records for as long as your account is open and for a defined period after closure, in line with applicable legal requirements.

Cookie Policy

We use cookies to keep your session active and to remember your lobby preferences. You can manage cookie settings through your browser at any time.

Account Security

Every login from a new device triggers an OTP check. If you notice unrecognised activity, contact support immediately so we can lock the account.

Data Requests

To access, correct, or request deletion of your account data, send a request through live chat or email — we will respond within a reasonable timeframe.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work in practice — covering account access, wallet transactions, data rights, and what happens if something goes wrong.

Access depends on local law and is available only where permitted in your region. Check whether online gaming services are lawful in your area before opening an account.

Pending deposits are held during any account review. We will contact you through your registered details to explain the next steps and any applicable conditions for release.

Send a data access request through live chat or email support. Include your registered account details so we can locate your records and respond within a reasonable timeframe.

We may update these terms at any time. When we do, the revised version is posted on this page. Continuing to use your account after that point means you accept the updated terms.

Using the platform from a restricted region, sharing account credentials, or attempting to manipulate transaction flows are all considered breaches and may result in account suspension.

Contact support via live chat or email to request account closure. Any verified balance can be withdrawn to your GoPay, OVO, or DANA wallet before the account is closed.